Frequently Asked Questions

It means we are committed to maintaining a 12-week supply of 25 of our most
popular fabrics based on current demand. These fabrics will be available when you
place your order, so fabric sourcing will not delay the start of production.

Fabric availability can help projects enter production more quickly, but standard
production lead times still apply. This program removes one common delay —
fabric sourcing — but does not shorten the actual production process.

Lead times will remain the same as our standard production schedule. The key
advantage is that projects can be scheduled with more confidence, knowing fabric
availability is maintained.

While we are committed to fabric availability, this program does not eliminate
potential impacts from factors such as credit approvals, final payment timing, or
overall production volume. These elements can still affect delivery timing.

We review the collection periodically to ensure it reflects our most popular and
reliable choices. Any changes will be communicated in advance.

W: Clean only with water-based shampoo or foam upholstery cleaner. Do not over
wet. Do not use solvents to spot clean. Pile fabrics may require brushing to restore
appearance. Cushion covers should NOT be removed for laundering.

S: Clean only with a dry-cleaning solvent. Do not saturate. Do not use water. Pile
fabrics may require brushing to restore appearance. Cushion covers should NOT
be removed and dry-cleaned.

WS: Clean with shampoo or dry-cleaning solvents as desired. Do not saturate
with liquid. Pile fabrics may require brushing to restore appearance. Cushion
covers should NOT be removed and dry-cleaned.